Terms & Conditions

Terms and Conditions

1.     ‘DN Print’ is the company trading name.
Goods means the articles or things described in the contract between DN Print and the purchaser.

2.     These conditions shall be deemed to be incorporated in all contracts of DN Print to sell goods and in the case of any inconsistency with any order or form of contract sent by the purchaser to DN Print whatever may be their respective dates the provision of these Conditions shall prevail unless expressly varied in writing and signed by a director on behalf of DN Print.

3.     Notwithstanding that DN Print may have given a detailed quotation no order shall be binding on DN Print unless and until it has been accepted in writing by DN Print.

4.     Any times or dates given for completion or delivery of goods shall be binding on DN Print, insofar as DN Print undertake to carry out additional work for the purchaser to the value of the print element of any goods not supplied on time. Such liability shall not extend to delays beyond the control of DN Print including, without prejudice to the generality of the foregoing defects in files or omissions of information delays in approval of proofs and non-performance of carriers.

5.     By their nature goods do not have a redeemable value and no refunds or credits for goods correctly supplied will be entertained.

6.     Artwork supplied by the customer will be printed on the assumption that they are fully aware of our artwork requirements, which are largely industry standard, available on our website or on request.

7.     The customer’s confirmation that a ‘proof’ (i.e. the example shown of the print file prior to print) is acceptable will result in our printing of the artwork without any further question. The responsibility to raise any issues with a proof is with the customer and should be raised prior agreeing the content of the proof.

8.     Payment of goods

1.     All goods shall be paid for at the time of order.

2.     No goods shall be dispatched or collection allowed until paid for in full.

3.     All prices are exclusive of Value Added Tax and this will be charged at the appropriate rate.

9.     Quality & Liability

1.     Any shortcomings or defects in goods supplied must be notified to DN Print within 3 days of delivery. Such goods must be returned to DN Print for inspection. When the the customer takes delivery of the product, the packaging should be inspected, if it appears damaged the package should either not be signed for or signed for with an accompanying note to the driver explaining the situation. Once a consignment is accepted and signed for, it cannot be claimed later that it is damaged.

2.     Nothing herein shall impose any liability upon DN Print in respect of any defect in the goods arising out of the acts, omissions, negligence or default of the purchaser, its servants or agents including without prejudice to the generality of the foregoing handling and storage of the goods.

3.     Nothing herein shall have the effect of excluding or restricting the liability of DN Print:

1.     death or personal injury resulting from its negligence insofar as the same is prohibited by U.K. statute, or;

2.     Under sections 12,13,14 and 15 of the Sales of Goods Act 1979 to a purchaser who is dealing with a customer (as defined by section 12 of the Unfair Contract Terms Act 1977).

10.   DN Print shall not be liable for any costs, claims or damage arising out of any act of tort or omission or breach of contract or statutory duty calculated by reference to profits, income production or accruals or loss of such profits, income production or accruals or by reference to accrual of such, claim, damages or expenses on a time basis.

11.   The liability of DN Print to the purchaser for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances exceed the price of the goods.

12.   If the purchaser shall be in breach of any of their obligations under the contract DN Print may (without prejudice to DN Print’s rights subsequently to determine the contract for the same cause should it so decide) suspend further deliveries of goods without notice until any defaults by the purchaser are remedied.

13.   No statement, description, information, warranty or recommendation contained in any catalogue, price list, advertisement or communication or made verbally by any of the agents or employees of DN Print shall be construed to enlarge, vary or override in any way these conditions.

14.   Any concessions made or latitude allowed by DN Print to the purchaser shall not affect the strict rights of DN Print under the contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the contract the other conditions shall continue in full force and effect.

15.   The contract shall in all respects be governed by English law and shall be deemed to have been made in England and the purchaser and DN Print agree to submit to nonexclusive jurisdiction of the English courts.

16.   DN Print retains all copyright for inclusive design until such time as the customer pays for in full the goods. Upon full payment being received the copyright becomes the property of the customer.

17. Colour – We at DN Print use a method of printing which is known as CMYK batch printing. Using this method can mean from time to time there are slight variations in colours. DN Print can not be held responsible for this. If your print job is colour critical please notify us at the point of quotation so we can price your job accordingly.